Your data privacy matters. This policy lays out how we collect, use, share, and protect your information when you use our AI market research platform.

What We Collect

We collect information to deliver services efficiently and improve your experience.

• Personal and business details you provide in inquiry or account setup forms.
• Usage and access data—such as device type, IP address, and session activity logs.
• Technical analytics derived from your interaction with dashboards and reports.
• Any files, research notes, or feedback you choose to upload for analysis or support.

How We Use It

Your data supports tailored services, account management, and platform improvements.

• Authenticate your access and keep your account secure through modern protocols.
• Deliver market analytics and visualizations tailored to your research focus.
• Respond to support requests or demo inquiries as per your selected preferences.
• Analyze platform usage to develop new AI tools and features, after data aggregation.

Our Legal Basis

Data handling aligns with Indian law and GDPR compliance for international users.

We process data only to complete service requests, secure user sessions, and perform analytics. Scope is limited to relevant business needs and legal requirements.

Sharing

We limit sharing outside the company and use your info solely with trusted vendors.

• Data may be shared with technical partners involved in maintaining and developing our platform. Contracts require their strict confidentiality and compliance with data protection law.
• Legal disclosure only occurs when required for regulatory, audit, or compliance reviews.
• Aggregated statistics may be shared for research or platform improvement, never individual identities.

Data Security

We use encryption, secured access, multi-factor authentication, and regular audits to protect all sensitive information on our market research platform. Emergency procedures are in place in case of breach or incident. Only authorized staff can access your data when necessary.

Your Rights

You have control over your personal data, including review, correction, or deletion.

• Request a copy of the personal data we hold about you through the contact form or email.
• Ask for corrections to information you believe is incomplete or inaccurate.
• Request deletion of your user data unless regulatory compliance requires retention.
• Limit or restrict processing by updating your preferences or contacting us directly.

Cookies

Our site uses cookies to remember user settings, manage sessions, and analyze overall usage patterns to improve performance. Manage preferences from your browser settings or within the platform.

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Contact Us

For data access requests or privacy concerns, reach out to our Mumbai-based privacy team using the details below.

Policy Updates

This policy is subject to review and change for legal or business reasons. We post all updates here with a new effective date.